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From128US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room
Max:
2 persons
260 sq. feet 
Bed options:
1 King Size Bed
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Superior Double Room
Max:
2 persons
280 sq. feet 
Bed options:
1 King Size Bed
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Deluxe King Room
Max:
2 persons
305 sq. feet 
Bed options:
1 King Size Bed
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Cheltenham1400 ft
Airports
Gloucestershire (GLO) 4.6 mi
Bristol (BRS) 52.0 mi
Bus
Bus stop1400 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
800 ft
Imperial Gardens Imperial Square
Gustav Holst Statue
400 ft
Events
Cheltenham Town Hall
1000 ft
Unnamed Road
The Minotaur and the Hare
1600 ft
Fountains
The Neptune Fountain
1600 ft
Parks
Montpellier Gardens
1000 ft
Mall
Wishing Fish Clock
1600 ft
Lansdown Road Maxima Forum
World War I Museum
1800 ft
Parks
Imperial Gardens
1000 ft
Shopping Area
Regent Arcade Shopping Centre
1700 ft
Gallery
Park Gallery
300 ft
The Promenade
1600 ft
Church
Cambray Baptist Church
1800 ft
Gallery
The Gardens Gallery
800 ft
Montpellier Gardens
Statue of King William IV
800 ft
Night club
MooMoo Clubrooms
1000 ft
Restaurants
Brasserie Blanc
200 ft
Promenade The Queen's Hotel
Victoria's
100 ft
The Promenade
Circus Bar
300 ft
5 Queens Circus
Door 4
600 ft
4 Montpellier Walk
Gallimore's Montpellier
600 ft
22 The Courtyard
Edible Art Patisserie
700 ft
Montpellier Street Unit 19
All Bar One Cheltenham
800 ft
18 Montpellier Walk

Reviews and Ratings

Reviews from guests about their experience.
78%
loved their spa retreat and can’t wait to return.
Spacious rooms
Warm welcome
Parking issues
Noise from street
7.8/10
Very good
Rooms
7.8
Location
8.4
Service
9.0
Dining
7.2
Guest reviews
7.8/10
based on 5 reviews
8.5
8.5/10 based on 1960 reviews
Amy
United States of America, March  2025
7.8/10

I recently stayed at the Queens Hotel and was absolutely amazed by the spacious room and warm welcome we received upon arrival. The hotel's charm is beautiful, and the mini honeymoon surprise with the wine was a lovely touch. However, the parking situation could use improvement, and our room had some issues with noise when vehicles passed by. Overall, we had a fantastic experience and would definitely return.

Rooms
8.0
The room was very spacious with a comfortable bed and lovely views of the surrounding area. However, we experienced some noise from the street.
Service
10.0
The staff was incredibly thoughtful and welcoming, surprising us with a nice card and a bottle of wine to celebrate our occasion.
Location
7.0
The hotel is well-placed for exploring the area, though the parking could be more convenient.
Dining
8.0
We enjoyed good meals at the hotel, and the breakfast offerings were satisfying.
Facilities
6.0
The amenities were adequate, although the parking situation can be improved.
Spacious rooms
Parking issues
Wayne
United States of America, March  2025
7.4/10

During my stay, I found the hotel to be a clean and comfortable place with spacious rooms that offered great amenities. The service was attentive and friendly, which made for a pleasant experience. However, I did encounter some noise issues due to the location of my room, and the dining options fell a bit short when it came to variety. Overall, it was a good value for the price, but there are areas that could use improvement.

Rooms
7.0
The rooms were spacious and well-equipped with modern amenities, providing a comfortable stay. However, I experienced some noise from the street and adjacent buildings, which could disrupt a good night's sleep.
Service
9.0
The staff provided attentive and accommodating service throughout my stay, which was great to see. They were helpful and responded quickly to our requests.
Location
8.0
The hotel is perfectly situated in the town center, making it an ideal base for exploring the nearby bars and restaurants. It's a lively area, but that also contributes to some noise.
Dining
6.0
While the breakfast was good with fresh options, I found the overall selection rather limited compared to what I hoped for.
Facilities
7.0
The hotel provided good facilities, but there was a noticeable lack of diversity in services available, especially for diverse dining experiences.
Larry
United States of America, January  2025
7.0/10

My stay at the hotel was a mix of highs and lows. The historical elegance of the building was really charming, and the service was attentive. However, I faced several issues with billing and room decor that detracted from the overall experience. While the amenities were generally good, the administrative errors made my stay less enjoyable than I had hoped.

Rooms
7.0
The rooms had a charming decor but varied in quality; my suite was spacious, though I noticed some miscommunication about the decor that was meant for someone else.
Service
6.0
The staff was polite and tried to be accommodating, but the numerous errors did require several trips to the front desk for resolution.
Location
9.0
The hotel is centrally located, making it easy to explore the local attractions, which I really appreciated during my stay.
Dining
7.0
Dining experiences were pleasant overall, though we encountered slow service during breakfast which affected our experience.
Facilities
6.0
The hotel's amenities were decent, although the problems with the lift were a disappointment.
Martin
United States of America, November  2024
8.6/10

Our stay at the Queens was a memorable experience overall, marked by exceptional service and delicious dining. The breakfast truly stood out, but we faced some challenges with room temperature control. The hotel’s historical charm adds to its appeal, and the staff went above and beyond to ensure our comfort. Just note that some aspects could use improvement.

Rooms
8.0
The room was spacious and well-equipped, perfect for our needs. However, we did have some issues with temperature regulation.
Service
10.0
Service was outstanding with staff who were attentive and genuinely helpful, making our stay exceptional.
Location
9.0
Conveniently located in the heart of Cheltenham, ideal for exploring local attractions and cafes.
Dining
8.0
The food, especially breakfast, was superb with a great variety of choices. However, the evening dining could improve on consistency.
Facilities
8.0
Facilities were commendable with well-maintained areas that contributed to a comfortable stay.
Jimmy
United States of America, September  2024
8.6/10

I had a wonderful experience at this hotel! The rooms were clean and offered everything I needed for a comfortable stay. The staff were exceptionally attentive, which made my experience even better. I enjoyed the delicious breakfast, but the dining service was slightly chaotic at times. Overall, it was a lovely stay, and I look forward to returning, particularly because the hotel has ample parking and is well-situated for exploring nearby attractions.

Rooms
9.0
The rooms were clean and featured comfortable amenities that made my stay enjoyable.
Service
10.0
The staff were exceptionally attentive and friendly, which made a positive impact on my experience.
Location
9.0
The location is ideal, just a short walk from many local restaurants and attractions.
Dining
7.0
I enjoyed a delicious breakfast, though the service could be improved as it felt a bit chaotic at times.
Facilities
8.0
The hotel had excellent facilities, including spacious common areas and great amenities.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room