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From117US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
-
Close to Montpellier District
Great
8.4
9.0
/10
4.5
4.3
/5

Queens Hotel Cheltenham, a 4-star hotel rated 8.5/10 on Booking.com, offers elegant accommodations in a historic Grade II listed building with modern amenities. Notable facilities include a selection of dining options and a pet-friendly policy, making it suitable for various guests. The hotel features a grand exterior and overlooks the Imperial Square and Gardens.

Rooms & Amenities

The 84 rooms at Queens Hotel Cheltenham range from Classic rooms to the lavish Renascence suites, featuring king-size beds with Egyptian cotton linen, 48-inch flat-screen TVs, Nespresso machines, and minibars with complimentary soft drinks. Guests can also enjoy large bathrooms with walk-in showers and eco-friendly toiletries from 100 Acres.

Dining Options

Victoria's restaurant at the hotel emphasizes local produce, offering freshly made breakfasts and a selection of classic British and international dishes alongside an extensive gin menu featuring 60 rare varieties. Guests can indulge in the famed Queens Afternoon Tea, which includes delectable sandwiches and pastries, and enjoy outdoor dining during summer months.

Leisure & Local Attractions

Leisure facilities at Queens Hotel Cheltenham include a dog-friendly environment, allowing up to two well-trained dogs per room, and outdoor seating areas for dining. The hotel also provides easy access to nearby attractions such as Imperial Gardens and Montpellier Gardens, which are within a short walking distance.

Business & Services

The hotel includes versatile meeting spaces, such as the Regency Suite, accommodating up to 100 delegates, equipped with advanced facilities for various events. Parking options are available on-site, including EV charging stations, with public transport links nearby for easier access.

“Queens Hotel Cheltenham, a Grade II listed building, stands out for its Regency architecture and dog-friendly accommodations. I appreciate the dedication to sustainability with its Green Tourism Gold Award and sourcing local ingredients, which elevates the dining experience. The quirky bar and convenient location near Cheltenham's attractions make it a notable choice.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
38 m² 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
26 m² 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
24 m² 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
28 m² 
1 King-size bed
Shower
Heating
Click button to see more rooms
Show all rooms
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

At Queens Hotel Cheltenham, guests can indulge in a remarkable dining experience at Victoria's, which showcases the best of British cuisine. With vibrant, locally sourced ingredients and a welcoming atmosphere, it is the perfect setting to enjoy hearty meals and delightful refreshments throughout the day.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British
Ambiance
Stylish and inviting, split into two areas with large windows offering a glimpse of the vibrant surroundings, ideal for enjoying meals during any time of the day.
Key Offerings
Savor creative starters like truffle arancini and indulge in mains such as herb-crusted lamb rack, alongside a menu featuring vegetarian, vegan, gluten-free, and dairy-free options. Don't miss the summer-inspired dishes like spiced salmon and the enticing Queens Lobster Roll.
Reservation
Recommended for best seating options.
Open daily from 12:00 PM to 9:00 PM, serving breakfast, lunch, and dinner and also offering delightful high tea.

Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
220 m
Imperial Gardens Imperial Square
Gustav Holst Statue
100 m
Event hall
Cheltenham Town Hall
300 m
Unnamed Road
The Minotaur and the Hare
470 m
Fountain
The Neptune Fountain
460 m
Park
Montpellier Gardens
300 m
Mall
Wishing Fish Clock
460 m
Lansdown Road Maxima Forum
World War I Museum
530 m
Park
Imperial Gardens
280 m
Shopping Area
Regent Arcade Shopping Centre
500 m
Gallery
Park Gallery
80 m
The Promenade
470 m
Church
Cambray Baptist Church
530 m
Gallery
The Gardens Gallery
230 m
Montpellier Gardens
Statue of King William IV
230 m
Night club
MooMoo Clubrooms
280 m
Restaurants
Brasserie Blanc
50 m
Promenade The Queen's Hotel
Victoria's
20 m
The Promenade
Circus Bar
70 m
5 Queens Circus
Door 4
160 m
4 Montpellier Walk
Gallimore's Montpellier
170 m
22 The Courtyard
Imperial Garden Bar
180 m
Town Hall Imperial Square
All Bar One Cheltenham
230 m
18 Montpellier Walk
Explore Cheltenham
Explore Cheltenham
Top Attractions
Activities
Dining
Entertainment
The Wilson
The Wilson
9 minutes' walk
A local art gallery with exhibitions highlighting regional artists. Free admission and guided tours enhance the visit.
Pittville Pump Room
Pittville Pump Room
25 minutes walking
A stunning example of Regency architecture, this historic pump room features regular events and picturesque gardens.
Holst Birthplace Museum
Holst Birthplace Museum
15 minutes' walk
Birthplace of composer Gustav Holst, featuring exhibitions on his life and works. A unique insight into historical music.
Cheltenham Minster
Cheltenham Minster
10 minutes' walk
An iconic church with beautiful architecture and rich history. Regular services and cultural events welcome visitors.
Pittville Park
Pittville Park
20 minutes' walk
Spacious park offering boating, a playground, and scenic walking paths. Ideal for families and leisure seekers.
Sandford Parks Lido
Sandford Parks Lido
16 minutes walking
An outdoor swimming pool with vibrant family recreation. Open seasonally; check for special events and activities.
Walks With Hawks
10 minutes' drive
Unique falconry experience including hands-on activities with birds of prey. Perfect for thrill-seekers and nature lovers.
Brasserie Blanc
Brasserie Blanc
1 minute' walk
Brasserie with a French-inspired menu and elegant atmosphere. Signature dishes include classic French onion soup.
Gallimore's Montpellier
Gallimore's Montpellier
3 minutes' walk
Stylish eatery offering locally sourced dishes and fine wines. Reservations recommended for a refined dining experience.
Door 4
Door 4
2 minutes' walk
A casual spot renowned for its brunch, serving gluten-free and vegetarian options. Friendly service and relaxed ambiance.
The Brewery Quarter
The Brewery Quarter
10 minutes' walk
Lively venue with dining, bowling, and bars. Regular live music and events create an engaging nightlife atmosphere.
Cheltenham Town Hall
Cheltenham Town Hall
4 minutes' walk
Historic venue hosting concerts, comedy, and theatrical shows. Family-friendly events and a charming setting attract visitors.

Getting around
City Centre
Cheltenham5 min  ·  400 m
Airports
Gloucestershire Airport (GLO)12 min  ·  7.4 km
Bristol Airport (BRS)126 min  ·  83.6 km
Bus
Bus stop5 min  ·  400 m

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.4
8.4/10 based on 1851 reviews
Amy
United States, March  2025
7.8/10

I recently stayed at the Queens Hotel and was absolutely amazed by the spacious room and warm welcome we received upon arrival. The hotel's charm is beautiful, and the mini honeymoon surprise with the wine was a lovely touch. However, the parking situation could use improvement, and our room had some issues with noise when vehicles passed by. Overall, we had a fantastic experience and would definitely return.

Rooms
8.0
The room was very spacious with a comfortable bed and lovely views of the surrounding area. However, we experienced some noise from the street.
Service
10.0
The staff was incredibly thoughtful and welcoming, surprising us with a nice card and a bottle of wine to celebrate our occasion.
Location
7.0
The hotel is well-placed for exploring the area, though the parking could be more convenient.
Dining
8.0
We enjoyed good meals at the hotel, and the breakfast offerings were satisfying.
Facilities
6.0
The amenities were adequate, although the parking situation can be improved.
Spacious rooms
Parking issues
Wayne
United States, March  2025
7.4/10

During my stay, I found the hotel to be a clean and comfortable place with spacious rooms that offered great amenities. The service was attentive and friendly, which made for a pleasant experience. However, I did encounter some noise issues due to the location of my room, and the dining options fell a bit short when it came to variety. Overall, it was a good value for the price, but there are areas that could use improvement.

Rooms
7.0
The rooms were spacious and well-equipped with modern amenities, providing a comfortable stay. However, I experienced some noise from the street and adjacent buildings, which could disrupt a good night's sleep.
Service
9.0
The staff provided attentive and accommodating service throughout my stay, which was great to see. They were helpful and responded quickly to our requests.
Location
8.0
The hotel is perfectly situated in the town center, making it an ideal base for exploring the nearby bars and restaurants. It's a lively area, but that also contributes to some noise.
Dining
6.0
While the breakfast was good with fresh options, I found the overall selection rather limited compared to what I hoped for.
Facilities
7.0
The hotel provided good facilities, but there was a noticeable lack of diversity in services available, especially for diverse dining experiences.
Larry
United States, January  2025
7.0/10

My stay at the hotel was a mix of highs and lows. The historical elegance of the building was really charming, and the service was attentive. However, I faced several issues with billing and room decor that detracted from the overall experience. While the amenities were generally good, the administrative errors made my stay less enjoyable than I had hoped.

Rooms
7.0
The rooms had a charming decor but varied in quality; my suite was spacious, though I noticed some miscommunication about the decor that was meant for someone else.
Service
6.0
The staff was polite and tried to be accommodating, but the numerous errors did require several trips to the front desk for resolution.
Location
9.0
The hotel is centrally located, making it easy to explore the local attractions, which I really appreciated during my stay.
Dining
7.0
Dining experiences were pleasant overall, though we encountered slow service during breakfast which affected our experience.
Facilities
6.0
The hotel's amenities were decent, although the problems with the lift were a disappointment.
Martin
United States, November  2024
8.6/10

Our stay at the Queens was a memorable experience overall, marked by exceptional service and delicious dining. The breakfast truly stood out, but we faced some challenges with room temperature control. The hotel's historical charm adds to its appeal, and the staff went above and beyond to ensure our comfort. Just note that some aspects could use improvement.

Rooms
8.0
The room was spacious and well-equipped, perfect for our needs. However, we did have some issues with temperature regulation.
Service
10.0
Service was outstanding with staff who were attentive and genuinely helpful, making our stay exceptional.
Location
9.0
Conveniently located in the heart of Cheltenham, ideal for exploring local attractions and cafes.
Dining
8.0
The food, especially breakfast, was superb with a great variety of choices. However, the evening dining could improve on consistency.
Facilities
8.0
Facilities were commendable with well-maintained areas that contributed to a comfortable stay.
Jimmy
United States, September  2024
8.6/10

I had a wonderful experience at this hotel! The rooms were clean and offered everything I needed for a comfortable stay. The staff were exceptionally attentive, which made my experience even better. I enjoyed the delicious breakfast, but the dining service was slightly chaotic at times. Overall, it was a lovely stay, and I look forward to returning, particularly because the hotel has ample parking and is well-situated for exploring nearby attractions.

Rooms
9.0
The rooms were clean and featured comfortable amenities that made my stay enjoyable.
Service
10.0
The staff were exceptionally attentive and friendly, which made a positive impact on my experience.
Location
9.0
The location is ideal, just a short walk from many local restaurants and attractions.
Dining
7.0
I enjoyed a delicious breakfast, though the service could be improved as it felt a bit chaotic at times.
Facilities
8.0
The hotel had excellent facilities, including spacious common areas and great amenities.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens
FAQs
About Queens Hotel Cheltenham
What is the distance from Queens Hotel Cheltenham to Cheltenham Racecourse?
Queens Hotel Cheltenham is located 3 km from Cheltenham Racecourse.
What are the check-in and check-out times at Queens Hotel Cheltenham?
Check-in is at 15:00 and check-out is by 11:00.
Is parking available at Queens Hotel Cheltenham?
Private parking is available on-site for 15 GBP per day, and reservation is not possible.
What dining options does Queens Hotel Cheltenham offer?
Victoria's Restaurant serves modern British cuisine, while Gold Cup Bar offers drinks and snacks throughout the day.
What amenities are included in the rooms at Queens Hotel Cheltenham?
Rooms come equipped with satellite TV, tea and coffee-making facilities, ironing facilities, and complimentary soft drinks in the minibar.
What kind of breakfast is served at Queens Hotel Cheltenham?
Breakfast is available at an additional charge of 22 GBP.
How far is Queens Hotel Cheltenham from Gloucestershire Airport?
Queens Hotel Cheltenham is 5 km from Gloucestershire Airport.
What leisure facilities are available to guests at Queens Hotel Cheltenham?
Guests can enjoy free access to Cheltenham Ladies College Sports Centre, which features a swimming pool and gym.
Does Queens Hotel Cheltenham have accessible rooms?
Queens Hotel Cheltenham offers dedicated accessible rooms with wheelchair mobility features.
Are there any attractions close to Queens Hotel Cheltenham?
Nearby attractions include Imperial Gardens (0.5 km), Cotswold Farm Park (9 km), and Holst Birthplace Museum (1 km).
What recreational activities can guests participate in while staying at Queens Hotel Cheltenham?
Guests can enjoy hiking and cycling activities available nearby.

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Rooms and Guests2 Guests, 1 Room

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Queens Hotel Cheltenham

8.4
Great1851 reviews
400 m from center
105 US$
117 US$
per night
Mobile-only price